Powerful Analytics

Realise the full potential of your in-store data

With Zeal, you can gain deeper insights into your customers and utilize data to boost retention.

PCI DSS & GDPR Compliant
Two card machines showing loyalty stamps beside a stack of Zeal coins
Card machine showing loyalty stamps beside a gift box

Identify new & returning customers

With Zeal, your card machines will provide valuable insights, including whether a customer is new or returning, their order frequency, typical ordering times, and much more.

Access detailed customer segmentation

Your Zeal dashboard enables you to segment customers based on demographics, purchase behaviour, customer lifetime value (CLV), favourite products, and more.

Customer tapping a phone on a card machine showing loyalty stamps

Utilise data to boost retention

Detailed customer insights and segmentation let you hyper-personalise your campaigns, driving increased loyalty and retention.

ZEAL LOYALTY

One loyalty product. Configured for your business.

Choose stamps or points in Zeal. Add optional phone-number capture or connect an existing loyalty engine to suit your customers, programme and supported payment setup.

Two card machines showing a stamp card and a points balance
Card machine asking the customer for their phone number
Zeal loyalty on a card machine

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STAMPS AND POINTS

Choose stamps or points.

Set the reward rules that fit your business. Customers earn progress through supported payment-terminal journeys. No separate customer app is required for this setup.

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OPTIONAL CUSTOMER CAPTURE

Add customer capture if it fits.

Phone-number capture is optional in Zeal. Customers can share their number at the terminal and link it to their payment card token. Use that connection to recognise return visits and build customer insight.

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EXISTING LOYALTY INTEGRATION

Connect your existing programme.

If you already use a loyalty engine, Zeal can connect it to a supported terminal journey. We will review your existing programme and integration requirements with you.

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LOYALTY OPTIONS

Zeal loyalty options

Whether you have an existing loyalty program or not, Zeal has different options to fit your business needs.

Testimonials

Don’t take our word for it

Manos Perdikaris
"Mellon’s payment solutions are designed to offer acquirers and merchants a competitive edge, and Zeal amplifies that. From personalised loyalty programmes to real-time customer insights, Zeal transforms every payment into an opportunity for engagement and growth."

Manos Perdikaris

Business Unit Manager

Jean-Philippe Niedergang
"Partnering with Zeal reinforces our commitment to delivering next-generation payment solutions. As the leading Android POS provider, we’re driving innovation and transforming in-store experiences through smarter, simpler, and scalable payment technology."

Jean-Philippe Niedergang

CCO and CEO of EMEA Region

Boris Ferlet
"Zeal's loyalty technology, integrated into Ingenico’s Android solutions, enables merchants to identify, engage and reward customers effortlessly. Together, we're not just processing payments; we're shaping the future of customer loyalty in physical retail, setting new benchmarks for personalised engagement."

Boris Ferlet

SVP, Android & Partner Ecosystem

Ahmed Hanafi
"At BRGR, we believe in keeping things simple: great burgers, great service, and a frictionless ordering & loyalty experience with Zeal. Our customers love how easy it is to earn and redeem rewards, and we love seeing them come back for more."

Ahmed Hanafi

Founder & CEO

Mostafa Al Sagheer
"Luxury is about personalisation, and Zeal helps us bring that to life. Now, our clients can enjoy a tailored loyalty experience, ensuring their visits are always rewarded in a way that feels exclusive and effortless."

Mostafa Al Sagheer

CEO

Awards

Zeal is a globally-recognised award-winning solution

UK Fintech Awards 2026: Winner, Team of the Year and Winner, Innovator of the Year (Belal Mohamed, CTO) · Juniper Research Future Digital Awards 2023: Platinum, Payment Terminal Innovation · The Card & Payments Awards: 4x Finalist 2024 · UK Chartered Institute of Export: Innovation in Trade 2024 · Ingenico Making Data Pay Awards 2023: 1st Place

Fintech Awards London
Visa Everywhere Initiative Finalist 2020
UCL Centre for Digital Innovation
Barclays Eagle Labs
Ingenico
The Card & Payments Awards
Fintech Awards London
Visa Everywhere Initiative Finalist 2020
UCL Centre for Digital Innovation
Barclays Eagle Labs
Ingenico
The Card & Payments Awards
FAQ

Want to learn more?

Frequently asked questions

What customer data does Zeal show from card payments?

Zeal shows whether a customer is new or returning, how often they order and the times they usually buy. The data comes from payments on your card machines and appears in your Zeal dashboard.

How can I segment customers in the Zeal dashboard?

The Zeal dashboard lets you segment customers by demographics, purchase behaviour, customer lifetime value and favourite products.

How does in-store customer data help retention?

Zeal's insights and segments let you personalise campaigns and rewards, so you can focus on keeping your regulars and winning back customers who have lapsed.

Do I need extra hardware to collect this data?

No. Zeal is software that runs on supported card machines, so the insight comes from the card payments you already take. There is no new hardware to install.

Expert review

About this page

Omar Ebeid, Co-founder and CEO of Zeal

Reviewed by Omar Ebeid

Co-founder and CEO, Zeal

Omar Ebeid is Co-founder and CEO of Zeal, which he founded with Belal Mohamed in 2019. He holds an MSc in Entrepreneurship from the University of Bath and won the Vice-Chancellor’s Award at the University of Surrey. Under his leadership Zeal won Team of the Year at the UK FinTech Awards 2026 and Platinum at the Juniper Research Future Digital Awards 2023.

  • Written by: the Zeal team
  • Last reviewed:

Sources

  1. The Value of Keeping the Right Customers · Harvard Business Review, 29 October 2014
  2. 2024 Consumer Loyalty Survey · Deloitte, 2024
  3. What are identifiers and related factors? · Information Commissioner’s Office (ICO), 19 November 2024
  4. 2026 winners · UK FinTech Awards, 2026
  5. Juniper Research: Future Digital Award Winners Announced for Fintech & Payments 2023 · Juniper Research via Business Wire, October 2023

Sources checked on 11 October 2026. Details of Zeal’s own products come from Zeal.