Authorised sub-processors
This page lists the sub-processors Zeal IO Ltd ("Zeal") engages to process personal data for its partners and merchants, as referred to in Annex 3 of the Zeal Data Processing Addendum. Each sub-processor is bound by written terms that give the same level of protection as the Data Processing Addendum.
| Sub-processor | Processing activity | Location | Transfer mechanism |
|---|---|---|---|
| Amazon Web Services EMEA SARL | Cloud infrastructure and hosting | EU (Ireland, Frankfurt) | Adequacy (EU); UK Addendum |
| Google Cloud EMEA Limited | Cloud infrastructure and data analytics | EU (Belgium, Netherlands) | Adequacy (EU); UK Addendum |
| Twilio Ireland Limited | SMS communications for loyalty enrolment | Ireland | Adequacy (EU); UK Addendum |
| SendGrid (Twilio) | Email communications | Ireland | Adequacy (EU); UK Addendum |
| Stripe Payments Europe Limited | Payment processing for merchant subscriptions | Ireland | Adequacy (EU); UK Addendum |
| Intercom R&D Unlimited Company | Customer support platform | Ireland | Adequacy (EU); UK Addendum |
| HubSpot Ireland Limited | CRM and marketing automation | Ireland | Adequacy (EU); UK Addendum |
Changes to this list
Zeal gives partners notice before a new sub-processor starts processing their personal data, in line with the Data Processing Addendum. To be told about changes, email dpo@getzeal.io with the subject "Sub-processor notifications".
Questions
Data protection questions: dpo@getzeal.io. Requests from individuals about their own personal data: privacy@getzeal.io.