Zeal vs LoyaltyLion: online loyalty or loyalty on the card machine
LoyaltyLion is an ecommerce loyalty and engagement platform built mainly for Shopify brands, with in-store earning through Shopify POS or a Loyalty Pass QR code. Zeal works on supported card machines in shops, recognising customers from the card they pay with; Shopify POS card readers can't host Zeal, and Zeal has no LoyaltyLion or Shopify integration today.

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How customers join and earn with LoyaltyLion and with Zeal
With LoyaltyLion, customers join through an account on your Shopify store and earn points for orders and other actions such as referrals. In your shops it works through Shopify POS: staff find the customer's account by email address to award points or apply rewards, and the optional Loyalty Pass puts the programme in Apple Wallet or Google Wallet for in-store QR scanning. With Zeal, recognition happens on a supported card machine: customers are recognised from the card they pay with, a new customer joins in a couple of taps on the card machine screen, and their progress shows on the card machine screen and receipt.

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Recognise your regulars, then reward them
Zeal identifies the customer from the card, enrols new ones in a couple of taps on the terminal screen, and awards points, stamps or vouchers during the payment. Your customer database grows with every card payment, with nothing for the customer or your staff to remember.
Choosing between Zeal and LoyaltyLion
If most of your sales are online and your shops run on Shopify POS, LoyaltyLion is likely the better fit: it is built for Shopify, with points, referrals and Klaviyo email flows, VIP tiers on higher plans and a Headless API for custom set-ups. Zeal is built for shops that take card payments on a card machine from a supported provider: Worldpay, Elavon, Lloyds Cardnet, NMI, Adyen, DNA Payments or Viva Wallet. Shopify POS card readers can't host Zeal, so shops on Shopify POS would need a supported provider's card machine to use it. Zeal has no LoyaltyLion or Shopify integration today; Zeal's ecommerce loyalty page says any link between an online programme and in-store recognition is scoped for each platform.



